For sellers
This page explains how Haan handles seller and applicant information, and how sellers must treat customer personal information received through the marketplace.
Haan uses seller information to review applications, operate the vendor account, manage orders, verify compliance, prevent fraud, moderate listings, handle payments and settlements, and communicate about platform operations.
Haan may share customer information that is reasonably necessary for fulfilment, support, lawful returns, collection arrangements, or compliance. That can include name, delivery details, order details, and customer service context.
Sellers must keep that data confidential, limit internal access, use it only for permitted purposes, and retain it only as long as necessary.
Haan may use cookies or similar technologies in the seller-facing apps for sign-in, session management, dashboard performance, and fraud prevention. Plausible console analytics follows the same marketing and analytics consent gate as the Storefront when it is configured. Shop Manager does not show the Storefront cookie banner, so changes made elsewhere take effect there on the next page render.
Sellers can request access, correction, or other lawful privacy action relating to their own personal information by contacting Haan’s Information Officer at [insert privacy / Information Officer email].