Contact us

• Customer support: support@haan.co.za
• Privacy / Information Officer queries: privacy@haan.co.za
• Legal notices: legal@haan.co.za; postal address pending registered-office publication.
• Seller or marketplace operations: sellers@haan.co.za

Routing addresses are managed by Haan's operations team. Postal address is updated when the registered office moves.

• your full name,
• the email address used for the order or account,
• the order reference where relevant,
• the seller or product name if applicable, and
• a short description of what happened and what outcome you want.

Where seller contact is enabled on a listing, shop page, or order, you may contact the seller directly about product details, customisation, dispatch timing, or after-sales support. Haan may still step in where a marketplace-level issue, refund, moderation, or dispute requires support.